Terms and Conditions

Treatment Cancellation Policy

For long appointments a 50% booking fee is required, which is non-refundable and to be paid at time of booking.

If we do not receive at least 24 hours notice of a cancellation the full amount will be charged.

Children's Parties and Pamper Parties

A 50% booking deposit is required, which is non-refundable and to be paid at time of booking. Remaining amount payable on the day. Any changes or alterations to bookings to be made at least 7 days in advance otherwise the full amount will be charged.

Children's party:
Min number of children - 5
Max number of children - 10

Teen party:
Min number of teens - 4
Max number of teens - 8

Minimum number of children/teens will be charged for if party guests do not arrive.

Workshops

A 50% booking deposit is required, which is non-refundable and to be paid at time of booking. Remaining amount to be paid 7 days in advance of workshop. Any changes or alterations to bookings to be made at least 7 days in advance otherwise the full amount will be charged.

Payment

Escape accepts cards, cash or cheques.

Punctuality and Courtesy

As a courtesy to other clients following your appointment, late arrivals may result in a reduction of treatment time. We will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking.

Mobile Phones

Please switch off mobile phones before and during your visit.

Gift Vouchers

Gift vouchers are valid for 6 months from the date of purchase and can be used on any beauty treatments or products at Escape. There is no cash redemption.