Terms and Conditions


Treatment Cancellation Policy

For long appointments of 1 hour or more a 50% booking fee is required, which is non-refundable and to be paid at time of booking.
If we do not receive at least 72 hours notice of a cancellation the full amount will be charged.

Online Bookings
For all online bookings Terms & Conditions will appear when booking is made.

Children’s Parties and Pamper Parties
A 50% booking deposit is required, which is non-refundable and to be paid at time of booking. Remaining amount to be paid at least 14 days prior to party. Any changes or alterations to bookings to be made at least 14 days in advance otherwise the full amount will be charged.
Children’s party (4 – 12 years):
Min number of children – 4
Max number of children – 15
Teen party (13 – 16 years):
Min number of teens – 4
Max number of teens – 10

Escape accepts cards or cash.

Punctuality and Courtesy
As a courtesy to other clients following your appointment, late arrivals may result in a reduction of treatment time. We will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking which would be payable.

Mobile Phones
Please switch off mobile phones before and during your visit.

Gift Vouchers
Gift vouchers are valid for 6 months from the date of purchase and can be used on any beauty treatments or products at Escape. There is no cash redemption.

Patch Tests
We require patch tests for Tinting, LVL & All Lash extensions please make sure you arrange this a minimum of 48 prior to appointments if you do not receive a patch test we will not be able to carry out your treatment.