Terms and Conditions
The content of the pages of this website is for your generally information only. It is subject to change without notice. Your use of any information on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found or offered on this website for any any particular purpose. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
ESCAPE TRAINING TERMS AND CONDITIONS TO BOOKING: PLEASE READ PRIOR TO BOOKING
When you make a booking and pay a deposit, a place will be reserved for you on the course. You will then receive an acknowledgement by email which you must read and reply.
PRE-REQUISITE QUALIFICATIONS: If your course has pre-requisite requirements, these must be provided to Escape Training prior to the course via email. If not provided, you will be unable to proceed with training. If in doubt if your pre-requisite is suitable, please enquire before booking.
Please note that: ALL DEPOSITS ARE NON REFUNDABLE AND NON EXCHANGEABLE.
All courses must be booked in advance and paid in full or at least at least 2 weeks prior to the course date to retain your place.
All PAYMENTS are strictly non refundable and non transferable. If you cannot attend a training day, then you must give us advance notification of 14 days.
Where at least 14 day’s notice is given :
In cases such as this you will not receive a refund, however you may be offered the option to reschedule your training. In this instance a £30 administration fee is charged PER DAYS TRAINING CANCELLED & RESCHEDULED.
Where less than 14 days notice is given:
Please note that you will lose your course fee and training days if you do not give 14 days notice. You will appreciate that late notification will leave our tutor with vacant diary dates that cannot be immediately filled.
In exceptional circumstances, and at the discretion of the course tutor, certain late cancellation notices will not result in the loss of course fees. Examples of such circumstances include medical reasons, but we insist that a doctor’s letter is presented to us before we reserve a future training date. In any event, an administration fee of £30 will be charged for each cancelled and rescheduled training days.
Note: We regret that the above discretionary exceptional circumstances can only be applied once. If subsequent planned course dates are again cancelled we reserve the right to retain all monies paid regardless of the amount of prior notice given.
If students do not attend on the day of the course, or they are unreasonably late they shall lose the full course fee. Subject to terms.
Escape Training Academy reserves the right to re-allocate the course place to another delegate if fees are not paid on time. The option to transfer can only be used once, after which any movement will be considered a cancellation. All outstanding invoices will remain due, irrespective of the number of working days notice given for the cancellation.
The following charges will apply if you wish to cancel a course:
• 21+ working days before the course start date = 50% of course balance due
• 1-20 working days before a course = 100% of course balance due
Cancellations must be received in writing or via email through our contact us form and must contain your full details including name, address and booking details. Your cancellation will be confirmed in writing along with an invoice for any fees due.
Escape Training takes no responsibilities for any valuables or possessions or vehicles whilst you are on our premises.
Escape Training Academy course notes and training cannot be relied upon for legal interpretation. Neither Escape Training Academy, nor its employees, trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.
Escape Training reserves the rights in the design, text, graphics, images and course material, handouts and website. All materials, handouts, workbooks and other literature supplied by Escape Training must not be copied or used in any way. All materials are copyright to Escape and MUST NOT be reproduced in any form.
If you have a complaint about any aspect of your training please contact your tutor in the first instance or email: firstname.lastname@example.org
Places on courses can only be guaranteed if the payment/deposit has been received.
Tutors reserve the right to refuse to teach any student who are late to their training session. On days when there is only one booking students will be contacted and will therefore be responsible for their own clients/ models to work on and demonstrate the practical skills during the course.
Escape Training reserves the right to change the course contents, materials, tutors, training dates/days, price, venue and course requirements at any time without prior notice.
Children are not allowed at the training venues.
Mobile phones must be switched off in the training rooms at all times.
As part our service to provide excellent customer service we operate an equal opportunities policy.
Students will not experience discrimination on any counts. Escape Training will not tolerate abuse Physical or verbal abuse to any trainer at any time. Nor will we tolerate any sexism, ageism or racism or any type of discrimination of any sorts. Bearing this in mind students need to be aware that both males and females book on these courses and we will pair you up accordingly to practice on. So you may be working on someone of the opposite sex. Deciding NOT to carry on with the day if you do not wish to work on any other student will result in your loss of fee.
Tutors at Escape will not tolerate any bullying on their courses between students.
Escape Training operates a non-smoking policy.
All student and client information are kept confidential.
Prices can be altered at any time to reflect costs of training however Escape will always remain competitively priced. Discounts are only honoured at the time of the promotion, past discounts found online will not be accepted.
Escape certificates can be replaced. There is a fee of £25 per certificate to cover the cost of reprinting, postage and searching for the student database for information. Payment is made at the time or ordering your certificate. Certificates will say “duplicate” on them. This is for all Escape certificates both massage, holistic, beauty and reiki.
We invite students who are not 100% confident after the course and have therefore not passed on the day to come and join the next course (space permitting) in the same subject or to return once for a tutor session free of charge. Tutors also have the option to ask students to complete a written, oral exam and case studies. This is at their discretion and is to keep standards high. If students pass on the day and would like refresher sessions a fee is payable.
We are not responsible for any emails that you do not read on time which relate to your course, changes or cancellations. If you do not hear from us then please email or telephone us so that we can re send any emails you did not receive. We will not be held responsible for students not receiving work and not contacting us about this issue.
If you are insured currently please make it your responsibility to check with your insurance provider if they will insure our intensive fast track courses. We are accredited by external agencies who will cover our courses, other insurance companies will also, but please double check your own insurance.
The information on our website is intended to be useful and informative for students and potential students. Whilst we take measures to ensure our course information and the content on our website is current, we do ask you to check with any relevant organisations (e.g. insurance companies/awarding bodies/other organisations) that the course you have chosen covers their required criteria. Therefore Escape cannot be held responsible for any criteria or changes that may occur in any 3rd parties requirements. This information would also be applicable for those students who wish to work abroad.
Home work is to be conducted in your own time; however, a maximum training time span of 6 months is on the Anatomy and Physiology diploma, Massage, and Reflexology diplomas. The start date is taken from the initial training date. Any students wishing to terminate their training will do so at their choice and re starting a course will result in the fee being paid again. All home study diplomas are subject to a non refundable and non exchangeable policy. It is not the responsibility of your tutor to contact you with regards to your home study work, we will not remind you of the time allocation left and once this time is up your contract with Escape will be terminated.
** Plagiarism ** Escape Training will not pass nor certify work which is not the students own. Procedures are in place and we will not accept work copied off the internet.
According to the distance selling regulations 2000 you have the right to a 7 day cooling off period where during the first 7 days after booking a course you have an unconditional right to cancel. This is to be notified to us in writing.
Escape reserves the right to improve the specification and format of its Courses for the benefit of all its students/applicants without notice. Tutors may be changed without prior notice in instances of unforeseen circumstances.
Escape reserves the right to cancel or reschedule any Course and will advise you as soon as this change is known. We will use all reasonable endeavours to avoid changes of this nature. When this is unavoidable Escape will refund in full all fees paid by you, or transfer you to another rescheduled or alternative Course.
If Escape has to cancel a course that is due to run or after it has started due to an outbreak of covid or for any reason that is out of our control these courses will be re-scheduled for a later date. No refunds will be issued.
COVID: Following government guidelines and these change regularly students are required to bring a mask and visor for all classes. Please also download the NHS Track and Trace and check on attendance. Failure to follow the current government guidelines will result in students not allowed to join the class. Please do not book a class if you cannot follow these guidelines this includes anyone that is exempt as no refunds will be issued. Escape has a duty of care to look after all of our students and staff.
WARRANTY AND LIABILITY
You accept that it is your responsibility to verify that the Courses you apply for are suitable for your requirements and that that you have the necessary level of competence and prerequisite qualifications where necessary to be able to achieve the objectives of the Course.
COURSE MODELS & PATCH TESTS
If you are required to provide a model for a course, it is your responsibility to find and provide a model. If you or your model needs a patch test for the course you must ensure model visits Escape for a patch test as per your confirmation email. Failure to provide a model or have patch tests. will result in being unable to attend your course.
You must commit yourself to attend all classes and in the event of unavoidable circumstances, notify Escape as soon as possible if you are unable to attend.
We reserve the right to expel without refund any student who is consecutively late or non attending for than two or more classes.
Escape reserves the right to ask a student to leave a course (without recompense) if in its opinion a student’s behaviour is deemed not conducive to a team environment.
As the course relies on practising on each other, if you have a medical condition, religious or other reason which prevents or restricts you from being massaged you may be required to bring a model with you. If you arrive on the day without a model, you may not be able to take part in the practical sessions. If the above applies to you please call us to discuss all given information will remain strictly confidential.
If you are pregnant, you will not be permitted to take part in the course without a Doctor’s or specialists permission/letter. You will not be permitted to receive a massage under any conditions, regardless of the trimester or permission, to ensure your health and safety at all times.
COURSEWORK AND ASSIGNMENTS
Course work or assignments submitted later than the scheduled exam date will be subject to the current fees which are charged by the examining body plus administration fees. Late submissions may also result in the postponement of a scheduled exam, in these cases you will be required to pay the re-enrolment fees.
SITTING / RESITTING / RESCHEDULING EXAMS
In the unlikely event that you need to retake a subject you will be entered for the next available exam date. This will be subject to the current fees which are charged by the examining body plus administration fees. You may be required to attend additional training or refresher days at your own cost to ensure you meet the standards set out by the examining body.
You must take your original exam or rescheduled exam within 6-months of your original training course. Failure to take your exam within 6-months of your original course date may require you to purchase refresher sessions to ensure you are ready for the exam. Later than 1-year and you would be required to take the course again, at your own cost.